BusinessIT Support
IT Support & Managed Services
Your outsourced IT department
Sorvo becomes your IT department: monitoring, maintenance, and fast help when something breaks. We fix problems before they cost you a day of downtime, with clear plans and no jargon.
What's included
Everything in IT Support
- Help desk — remote and on-site support
- Proactive monitoring and maintenance
- Security patching and updates
- Backups and disaster recovery
- Email, accounts, and cloud (Microsoft 365 / Google)
What you get out of it
- Less downtime, fewer surprises
- Predictable monthly IT costs
- One number to call when anything breaks
How it works
Working with us on it support
01
Assess
We audit your setup, find the risks, and document what you actually have.
02
Onboard
We set up monitoring, backups, and security — then standardize the messy parts.
03
Support
Ongoing help, maintenance, and someone who already knows your systems.
FAQ
Common questions
Do you offer monthly support plans?
Yes. Most clients are on a predictable monthly plan priced per user or per site, so IT becomes a fixed cost instead of a surprise bill.
Remote or on-site?
Both. Most issues are solved remotely in minutes; when hands-on is needed, we come to you.
How fast do you respond?
We prioritize by urgency — anything that stops your team working is treated as critical and handled the same day.
Do you manage Microsoft 365 and Google Workspace?
Yes — email, accounts, security, and cloud files across both platforms.
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